When do Dahlia tubers ship?
We ship most Dahlias between the first week of April and the first week of May, based on your growing zone. The anticipated shipment date for your order may shift depending on the local weather forecast and temperatures at the time of shipping. We ship from Vermont and check the forecast before shipping any live plants. Orders placed in May will ship in the order that they come in, we continue shipping until the last week of May.
When do gifts, books, seeds and other products ship?
Gifts, books, seeds and ranunculus tubers ship separately from dahlia tubers and will leave our farmhouse within a week after placing the order. If your order is a gift, you can leave a personal message during checkout and we will add a handwritten card with your message to your gift package.
Why don’t you offer Free Shipping?
Dahlia tuber clumps are much larger and heavier than single tubers, so they take up more space & cost for shipping. We can only fit an estimated 8-10 tuber-clumps in a medium USPS flat rate box (compared to 15-20 single tubers) and 12-14 clumps in a large USPS flat rate box (compared to 30-40 single tubers). You may receive more than one box, depending on the size of your order. We are a small company that hand-ships all our orders. We don’t qualify for bulk carrier discounts and can’t absorb the cost of free shipping without raising the price of our tubers. We want to keep our tubers affordable for all growers.
How are your shipping costs calculated?
Because we ship live plants out of Vermont, we do not ship via Standard method. During transit the tubers could be exposed to prolonged heat or cold conditions and we want to make sure your tubers get to you fast & secure, therefore all our orders ship USPS Priority mail. Our fees are based on order volume and include shipping and handling of your package.
Gifts, books, seeds and Ranunculus ship separately from Dahlia tubers. Shipping cost for these items is calculated separately.
Do you ship international or to Canada?
Due to phytosanitary regulations we cannot ship our products to destinations outside of the United States, with the exception of Canada. Canadian customers can now place orders through the website, but please read the Canadian Details Page first for requirements and fees.
Are your tubers certified?
We are licensed and inspected by the Vermont State Department of Agriculture. Our tubers passed inspection by the VAAFM in the Fall and are inspected again before shipping out.
Are your tubers grown locally?
We produce thousands of dahlia tubers on our Vermont farm and also import directly from Dutch flower farms while we are still building up our farm stock for next year’s market. We store, label and package all dahlia tubers ourselves here in Vermont. We don’t pre-package or pre-label overseas. We don’t judge tubers by their looks or prettiness, but by their potential to grow. Clumps are grown differently and therefore look different. They may have some dangling tubers due to mechanical harvesting, they may be of darker color because of the washing techniques for exports, or they could still have some dried roots attached. Give them a try, life is resilient and clumps often give you multiple eyes and stems. You can check the origin of each variety on their product page.
What’s the difference between a tuber and a clump?
Single tubers are finger-size roots that were divided off the mother tuber. Single tubers are guaranteed to have one eye. Dahlia tuber-clumps (also called ‘mini-clumps’ or ‘pot-roots’) often have multiple small tubers attached to a neck that hosts multiple dormant eyes. Tuber-clumps were grown out of plugs that grew into a mini-clump over the course of one season. Most of our clump assortment was grown by Dutch farmers and imported from Holland. You can plant the whole clump, no need to divide further, or you could try splitting larger clumps into sections. It depends on the variety: some dahlias produce large tubers that can easily be multiplied, others make smaller tubers that aren’t suitable for splitting. When planting divided mini-clumps, make sure that the wound is fully healed before planting. Plant with the neck-part facing upward and only a few inches under the surface.
Are your tubers guaranteed?
We guarantee that our products are viable and will grow if conditions are met (see details on our Guarantee page ). Your Dahlias should sprout through the soil within 3-5 weeks. Contact us no later than August 15th to report any issues.
Plant height, plant disease, insect damage, bloom color and bloom shape are NOT covered by our warranty. Tubers or clumps that were either forced, grown in pots, or further divided from what you had received are NOT covered under warranty.
Should we run into a shortage of tuber supply resulting from crop failure or storage failure on our part, we hold the right to either substitute, replace or refund your purchase for the portion of the missing tubers.
Do you charge double shipping on multiple orders?
Shipping is a labor intensive manual process, from sorting orders by growing zone, printing pick & pack tickets, selecting product, packaging tubers, assembling boxes, creating shipping labels and writing personal thank-you notes.
In the past years we were able to keep up with the flow and combine multiple orders into one shipment to save you the double shipping fees. But with the shortage in staffing we are experiencing this year we can’t commit to these services at the moment, unfortunately.
We hope to be able to offer combined shipments again in the future, but for this season we can’t combine shipping or make any order change after the initial order has been placed. We thank you for your understanding!