I already placed an order, but I want to add another order. Will I pay double shipping?
No, we will not double-bill shipping! If you wish to add tubers to your previous order, simply place a new order. Kindly mention the order number of your previous order(s) during checkout of your new order and we will take care of it. Our system is not set up to calculate shipping cost for multiple orders, but we will manually adjust this at the time of shipping and refund you the difference. You will not be paying more than you would have, had you placed the order all at once. Refunds will be issued in April when we start shipping the tubers and any overcharge will be refunded back to your original form of payment.
When do Dahlia tubers ship?
We ship most Dahlias between the first week of April and the first week of May, based on your growing zone. The anticipated shipment date for your order may shift because on the local weather forecast and temperatures at the time of shipping. We ship from Vermont and check the forecast before shipping any live plants. Orders placed in May and June will ship as they come in, we will continue shipping into early June. If you have a preference when you would like to receive your Dahlias, you can let us know in the comments field during checkout.
When do gifts, books, seeds and other products ship?
Gifts, books, seeds and ranunculus tubers ship separately from dahlia tubers and will leave our farmhouse approximately two days after you’ve placed the order. If your order is a gift, you can leave a personal message during checkout and we will add a handwritten card with your message to your gift package.
Why don’t you offer Free Shipping?
Dahlia tuber clumps are much larger and heavier than single tubers, so they take up more space & cost for shipping. We can only fit an estimated 8-10 tuber-clumps in a medium USPS flat rate box (compared to 15-20 single tubers) and 16-20 clumps in a large USPS flat rate box (compared to 30-40 single tubers). You may receive more than one box, depending on the size of your order. We are a small company that hand-ships all our orders. We don’t qualify for bulk carrier discounts and can’t absorb the cost of free shipping without raising the price of our tubers. We want to keep our tubers affordable for all growers.
How are your shipping costs calculated?
Because we ship live plants out of Vermont, we do not ship via Standard method. During transit the tubers could be exposed to prolonged heat or cold conditions and we want to make sure your tubers get to you fast & secure, therefore all our orders ship USPS Priority mail. Our fees are based on order volume and include shipping and handling of your package.
Gifts, books, seeds and Ranunculus ship separately from Dahlia tubers. Shipping cost for these items is calculated separately.
Do you ship international?
Due to phytosanitary regulations we cannot ship our products to destinations outside of the United States, with the exception of Canada. Canadian customers can soon place orders through the website, but please read the Canadian Details Page first. We are still waiting for our certification for export to Canada, which is delayed because of Covid19. At this moment, we can’t get through to the Canadian authorities. Once we’re approved, we will list the estimated fees for Phyto Certificates and Shipping costs. After you’ve placed your order, we will contact you to accurately determine these additional fees before we can finalize and ship your order.
Are your tubers guaranteed?
We guarantee that our Dahlia tubers and clumps have eyes and are true to name. Your Dahlias should sprout through the soil within 3-5 weeks from planting. Should your tubers fail to sprout within 6 weeks of planting, please contact us immediately via email for further instructions and no later than August 1st of the same growing season. More information can be found on our Guarantee page.
Are your tubers certified?
We are licensed and inspected by the Vermont State Department of Agriculture. All tubers passed inspection by the VAAFM in the Fall and will be inspected one more time before shipping out.
What’s the difference between a tuber and a clump?
Single tubers are finger-size roots that were divided off the mother tuber. Single tubers are guaranteed to have one eye. Dahlia tuber-clumps (also called ‘mini-clumps’ or ‘pot-roots’) have multiple small tubers attached to a neck that hosts multiple dormant eyes. So you are getting ‘the whole thing’. Tuber-clumps were grown out of plugs that grew into a mini-clump over the course of one season. You can be sure that mini-clumps have at least one, but probably multiple eyes and will produce multiple stalks during the first growing year, increasing the productivity of your crop. You can plant the whole clump, no need to divide further, or you could try splitting larger clumps into sections. It depends on the variety: some dahlias produce large tubers that can easily be multiplied, others make smaller tubers that aren’t suitable for splitting. When planting divided mini-clumps, make sure that the wound is fully healed before planting. Plant with the neck-part facing upward and only a few inches under the surface.
Are your tubers grown locally?
All our single tubers are grown locally in Vermont. Our mini-clumps were imported from Holland and stored here in small quantities at 42F and 80% humidity before being handpicked, labeled and packaged by us, in Vermont. Our tubers and clumps are not processed and packaged overseas, we are a small local operation. We handle each tuber before it goes out to you to make sure they look good and won’t dry out or get damaged during transportation.
Do you ship substitutes?
Never! Should your tuber selection not be available for some reason, we will let you know as soon as possible and issue a refund. We will not replace your tuber of choice with a tuber that is similar.